Waldorf Astoria Riviera Maya | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carr Federal Libre 307 Cancun-Tulum, Cancun, Mexico, ROO 77580

Waldorf Astoria Riviera Maya is a shimmering oceanside luxury resort set amongst verdant-green mangroves featuring 173 luxurious rooms and suites, two pools, and a 21-room spa. This 5-star Cancun hotel boasts three restaurants and two bars, providing a diverse culinary experience. It is located just 15 minutes from Cancún International Airport.

Rooms & Amenities

Waldorf Astoria Riviera Maya offers 173 guest rooms and suites, each featuring breathtaking ocean views and a private balcony with a soaking tub. Upgrade to a Presidential Suite for additional space, including a pool table and gourmet kitchen.

Dining Options

Dining options at Waldorf Astoria include three restaurants offering regional and global dishes. Guests can enjoy meals with panoramic ocean vistas and indulge in poolside dining accompanied by specialty cocktails.

Leisure & Activities

The resort features two oceanfront infinity pools, a beach area, and a fitness center. Additionally, guests can engage in activities like kayaking and stand-up paddleboarding, while the Waldorf Astoria Spa offers a range of treatments in both indoor and outdoor settings.

Events & Services

Waldorf Astoria Riviera Maya boasts spacious event venues suitable for gatherings of various sizes, accommodating up to 380 attendees. The resort provides professional event planners and exquisite catering tailored to individual needs.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Oceanfront King Room

Max:

2 persons

680 sq. feet

Bed options:

1 King Size Bed

Sea view

Heating

Balcony

room details

Check Prices

King Room

Max:

2 persons

680 sq. feet

Bed options:

1 King Size Bed

Sea view

Heating

Balcony

room details

Check Prices

Pool Pool Side King Room

Max:

2 persons

680 sq. feet

Bed options:

1 King Size Bed

Sea view

Heating

Balcony

room details

Check Prices

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 14.4 mi

Airports

Cancun (CUN) 9.6 mi

Isla Mujeres (ISJ) 26.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“The dining at Malpeque was an absolute highlight of my stay. The cuisine was amazing, with a fantastic atmosphere and service quality that exceeded my expectations. It truly felt like a nice night, and I can't wait to return to explore more of their menu.” view full review

Rejuvenating Spa Experience

“The spa at Waldorf Astoria Cancun was simply tranquil, and my massage was one of the best I’ve experienced. It was an oasis of relaxation that complemented my overall luxurious stay perfectly. The atmosphere was calming, making it easy to unwind and rejuvenate.” view full review

Stunning Room Amenities

“The room I stayed in was spacious and beautifully designed with elegant features, offering amazing ocean views. The private plunge pool added a touch of luxury that made my stay even more special. I felt completely pampered in such a stunning environment.” view full review

Luxurious Bathroom Retreat

“The bathroom in my suite was like a private sanctuary. With a soaking tub that offered very nice ocean views, it was the perfect place to unwind after a day of exploring. The spacious design and elegant fixtures made it a true luxury experience.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Baggage storage
Locker room
Elevator
ATM/Cash machine
Hairdresser
Fireplace

Sports & Fitness

Fitness center
Yoga class
Sports trainer

Services

Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Board games
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Spa center
Spa lounge
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Make up services

Room features

Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

Carr Federal Libre 307 Cancun-Tulum, Cancun, Mexico, ROO 77580

Map view

Carr Federal Libre 307 Cancun-Tulum, Cancun, Mexico, ROO 77580

City landmarks

Bahia Petempich Beach

2.2 mi

Moon Palace

2.4 mi

Moon Palace Golf Club

2.5 mi

Spa Center

Spa

2.5 mi

Events

Moon Palace Arena

2.7 mi

Petempich Bay

2.8 mi

Carr. Cancun - Tulum

Piston Pueblo

2.9 mi

Unnamed Road

The Kay Club

2.9 mi

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

10.0

Location

9.0

Service

10.0

Dining

7.4

Tom

United States of America, February 2025

5.4/10

I recently spent 3 nights at the Waldorf Astoria Riviera Maya, and it was a wonderful experience. The service was really good, and the rooms were beautifully decorated. However, I found the food to be lacking in quality, which dampened the overall experience a bit.

Rooms

10.0

My King Room with Oceanfront View was lovely. luxurious and perfectly decorated, offering a fantastic view of the ocean.

Service

10.0

The staff's attention to detail was impressive. They were always ready to assist, whether by cleaning my sunglasses poolside or providing helpful tips about the hotel.

Location

9.0

Though the hotel is situated away from the busier areas of Cancun, I found it to be a peaceful retreat. worth every penny for the serene atmosphere and stunning views.

Dining

7.0

I really wanted to love the food, but unfortunately, it didn't meet my expectations. While the Malpeque restaurant had a few standout dishes like the delicious cauliflower, overall, I felt the dining experience fell short.

Facilities

9.0

The facilities were great, with attentive poolside staff and a clean environment. I enjoyed using the hotel's golf car to explore nearby areas.

Johnny

United States of America, January 2025

7.0/10

My stay at Waldorf Astoria Riviera Maya was fantastic, with beautiful rooms and really good service. The ocean view from my King Room was amazing, making my time there incredibly relaxing. However, I found the dining experience could be hit or miss—some dishes were great, while others were a letdown. Overall, it's a beautiful hotel worth visiting in Cancun.

Rooms

10.0

The King Room with Oceanfront View was luxurious and well-decorated, featuring great linens and amenities.

Service

10.0

The service was excellent throughout my stay, with attentive staff always ready to help.

Location

9.0

Though the hotel is located away from the busy area of Cancun, it offers a peaceful retreat and a free golf cart to visit nearby attractions.

Dining

8.0

While some restaurants like Malpeque were fantastic, I found others not as satisfying. A bit of a mixed experience with the food quality overall.

Facilities

9.0

The hotel provides great facilities, including poolside service and well-maintained areas for relaxation.

Gary

United States of America, December 2024

7.0/10

I had an amazing stay at the Waldorf Astoria Riviera Maya. The service was truly really good, and my room with an oceanfront view was nothing short of beautiful. Although I encountered some issues with the dining experience, the overall ambiance and the attentiveness of the staff made my three nights nice.

Rooms

10.0

The King Room with an oceanfront view was luxurious and beautifully decorated, providing a comfortable retreat.

Service

10.0

The hotel staff were extremely attentive and friendly, contributing greatly to my overall experience.

Location

9.0

Situated away from the busy area of Cancun, the hotel's serene location was perfect for relaxation.

Dining

8.0

While I found the food at some of the hotel’s restaurants to be underwhelming, there were standout dishes, like the cauliflower at Malpeque.

Facilities

10.0

The facilities, including a well-maintained pool and complimentary services like sunglass cleaning, added to the luxury experience.

William

United States of America, December 2024

5.4/10

I had a fantastic stay at the Waldorf Astoria Riviera Maya! The hotel premises are absolutely stunning and luxurious, boasting beautiful rooms and an amazing ocean view. However, the dining experience didn't quite meet my expectations; while the atmosphere is nice, the food was a bit of a letdown.

Rooms

10.0

The King Room with Oceanfront View was lovely, featuring comfortable amenities and luxurious decor.

Service

10.0

I found the service to be excellent, with attentive staff ensuring my needs were met throughout my stay.

Location

9.0

Though the hotel is not in the busiest area of Cancun, the peaceful setting was absolutely worth it.

Dining

6.0

The food options were disappointing, particularly considering the prices; I really expected better quality.

Facilities

8.0

The hotel offered a range of great facilities, including a nice pool and services like room service and laundry.

Richard

United States of America, December 2024

7.0/10

My stay at Waldorf Astoria Riviera Maya was nothing short of really good. The service was perfect, and I loved my King Room with an oceanfront view. such beautiful decor and comfort. While the dining experience was a bit mixed for me, I truly enjoyed the exquisite atmosphere and the attentive poolside staff who provided thoughtful touches. like cleaning my sunglasses. Overall, the tranquility and beauty of the hotel made it a worthwhile escape.

Rooms

10.0

The King Room with Oceanfront View was stunning and luxurious. beautifully decorated and extremely comfortable.

Service

10.0

Customer service was great. the staff were genuinely attentive and helpful throughout my stay.

Location

9.0

Located away from the busier areas of Cancun, it offered a peaceful retreat. the gorgeous ocean view added to the serenity.

Dining

8.0

Dining was a mixed bag. while Malpeque had some standout dishes like the delicious cauliflower, I found some meals to be overpriced and not quite as enjoyable.

Facilities

9.0

The hotel had excellent facilities. the pool was beautiful and the complimentary golf car service was a nice perk.